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How do I reserve a room at the Meliá Madrid Princesa Hotel?

Our team will manage all hotel reservations at the Meliá Madrid Princesa Hotel. When you receive your personal invitation by email to register for the event, you will be asked to provide your check-in and check-out dates. Our team will take care of the rest.

At checkout, you will be responsible for paying for any incidentals you may have incurred during your stay.

What travel documents are needed for entry into Spain?

A valid passport is required. A driver's license or military ID are not accepted as forms of identification for international travel.

Which airport should I fly to?

The Adolfo-Suárez de Madrid-Bajaras Airport (MAD) is the closest airport, approximately 15 km from the event venue in downtown Madrid.

Transfers to and from the airport

Transfers to and from the airport will be arranged by the Connect'19 organizing team. Please make sure to provide your flight information during registration.

Visa information

It is your responsibility to apply for a visa for your trip, if applicable. If you require a letter of invitation from Genetec to complete the visa application, please contact us at with a detailed list of what to include in the letter. We require 7 business days to process the requests.